Research agencies
A dedicated tenant, white-label deployment, co-production and integrations with existing tools.
IT5 Survey Platform
Everything for professional data collection in one platform.
Build complex questionnaires, manage respondents and invitations, combine all research methods and monitor response in real time. Work independently, together with DESAN or use IT5 as the basis for a custom application.
Mixed-modeDedicated tenantAI follow-up questionWCAG 2.1 AAA principles
A single source of truthAll methods, respondent statuses, data and dashboards in the same environment.
For professional research teams
Work independently or collaborate with DESAN.
IT5 is designed for organisations that need to deliver research systematically, securely and under control.
Government and public-sector organisations
Secure and accessible data collection for large or recurring research programmes.
In-house research teams
Build questionnaires, manage respondents, analyse and report independently.
Panels and communities
Personal portals, profile management, surveys and feedback within one environment.
Hosting and deployment
Choose the setup that fits your organisation.
IT5 is available as private hosting per study, in a dedicated environment for an unlimited number of studies, or as an on-premises installation. Availability, management and pricing are tailored to your technical and security requirements.
Private hosting
A managed environment per study, with real-time response monitoring and access restricted to your own data.
Dedicated server hosting
A dedicated environment for an unlimited number of studies, reporting, data delivery and your own domain name.
On-premises
IT5 within your organisation's own infrastructure, with agreed installation, management and support arrangements.
The complete process
From questionnaire to reporting.
IT5 components connect seamlessly, so data does not need to be transferred between separate systems.
IT5 modules
Every phase has its own workspace.
The modules form one platform, but can be used differently by role and project.
IT5 module
Survey Editor
Complex questionnaires, routing, validations, quotas, question types and multilingual support.
IT5 module
Survey Admin
Respondents, samples, invitations, reminders, users and project management.
IT5 module
Survey Response
The accessible respondent questionnaire for desktop, mobile, telephone and face-to-face research.
IT5 module
Response Overview
Real-time dashboards for response, quotas, breakdowns and fieldwork management.
IT5 module
Single Report
Personal or group-focused feedback based on submitted answers.
IT5 module
Panel
Panel portals, profiles, surveys, rewards and panel respondent management.
Mixed-mode
One respondent, one status, one dataset.
Online, telephone, paper and face-to-face research are not separate channels. IT5 manages every method within the same sample and dataset.
- No duplicate contact through different channels
- Current respondent status for every contact moment
- One source for quotas, response and data validation
- Targeted transition from online to telephone or paper
- Real-time dashboards across all methods
Local AI model · data remains within DESANAI follow-up question
Quantitative research with qualitative depth.
The AI follow-up question is used after an open-text question. Once a respondent has entered an answer in a text box, the local AI model assesses the response in real time and formulates an appropriate probing question to uncover the underlying reason or experience.
- Only available after an open question with a text box
- Answers do not leave the DESAN environment
- No external AI cloud required
- Enabled deliberately for each open question
- Greater depth without pre-programming every follow-up route
Other question types available in IT5
These question types do not use AI and function independently within the questionnaire.
DateGoogle MapsNumericText boxMulti-selectSingle-selectDropdownMin/maxRangeFile uploadVideoImages
Accessible and multilingual
Designed for a wide range of respondents.
IT5 has been developed in accordance with the principles of WCAG 2.1 Level AAA. Questionnaires can be configured accessibly and in multiple languages, including right-to-left languages.
All languagesIncluding Arabic and other right-to-left languages
Read-aloud functionSupport for respondents who prefer to listen to text
Translation managementTranslations by question, answer and text component
Excel exchangeExport, translate externally and import again with ease
Dedicated tenantResearch data, users and settings are logically separated from other clients.
Tenant, access and integrations
Your environment fits your organisation.
Each client receives a dedicated IT5 tenant. Manage users, roles, project access and MFA, use SSO and run IT5 under your own domain names and visual identity.
- Own users, roles and project permissions
- MFA and Single Sign-On
- Own domains, logos, colours, emails and helpdesk information
- API for integration with your own tools and data sources
- Custom portals and applications around IT5
Exports and integrations
SPSS
Excel
CSV
JSON
Working with IT5
Independently, together or fully supported.
The division of tasks can differ by organisation and even by project.
Your team works independently
After training, your organisation independently builds and manages research in its own tenant.
- Own administrators and programmers
- Knowledge base at help.desan.nl
- Hosting and technical support
Your team works with DESAN
Divide programming, management, delivery and reporting based on expertise and capacity.
- Work in the same tenant
- Flexible division of tasks
- Suitable for complex programmes
DESAN configures the research
Provide the content and requirements; DESAN handles programming, management and, if required, delivery.
- Programming by specialists
- Project support
- From configuration to delivery
Training and support
Support that grows with your team.
Some clients work entirely independently, while others ask DESAN to handle programming. Training, documentation and support can be tailored accordingly.
Open the IT5 knowledge baseOnboarding
Configuration of the tenant, users, working method and first projects.
Training
Practical training for administrators, programmers and project staff.
Knowledge base
Guides and explanations for the different IT5 modules.
Help desk
Support with functional and technical questions.
Programming
DESAN builds questionnaires, dashboards, reports and workflows.
Integration
Technical support for APIs, SSO, data sources and custom solutions.
Hosting and security
Professional software for sensitive research data.
IT5 is hosted within DESAN’s Dutch infrastructure. Separate tenants, roles and permissions, monitoring, redundancy and ISO 27001 support a controlled research process.
View quality & securityISO 27001Information security
Dedicated tenantLogically separated data
MFA & SSOAccess security
The NetherlandsHosting and infrastructure
IT5 demonstration
See how IT5 fits your research process.
Discuss your research methods, users, integrations and preferred division of responsibilities. The demonstration can be tailored to your own way of working.