Starting with data processing and research
DESAN was founded on the belief that technology can make data collection smarter and more manageable.
About DESAN
Research expertise. Built on technology.
DESAN brings researchers, software developers and delivery specialists together within one organisation. Research questions lead to new technology, and new technology in turn creates more possibilities for research.
Since 1986Fully Dutch-ownedProprietary technologyIn-house delivery
Research and technology under one roofFrom research design and fieldwork to software development, hosting and reporting.
40 yearsexperience in research technology and delivery
25 employeesresearch, technology, project management and support
35 workstationsfor telephone research from our own call centre
4 methodsonline, telephone, paper-based and face-to-face
100% Dutchfully Dutch-owned and managed in-house
The strength of DESAN
Research challenges technology. Technology advances research.
When a study requires new routing, a portal, an integration, different dashboards or a new form of probing, the technical team can develop it. Because IT5 and custom applications are built in-house, new capabilities can become available quickly.
Explore IT5 and its capabilitiesResearch questionA substantive or practical need emerges within a project.
Technical developmentDevelopers and system administrators build a suitable solution.
New possibilitiesNew features, portals, integrations and research methods become possible.
Better insightsResearch can be delivered in greater depth, more quickly or more accessibly.
Mutual reinforcementResearch and technology strengthen one another
From 1986 to today
Technology has been part of the research process from the start.
Computer-assisted telephone interviewing
Software and telephone delivery are brought together early within one research process.
Proprietary survey technology
In-house software development grows into IT5: a platform for professional and mixed-mode data collection.
The complete research chain managed in-house
Software, hosting, fieldwork, processing, dashboards, analysis and reporting are connected within one organisation.
The former officeA distinctive period in central Amsterdam.
The current officeResearch, development, management and delivery from Amsterdam.
Managed in-house
Direct control over technology, data and delivery.
DESAN develops IT5 in-house, manages its own infrastructure and has dedicated capacity for data collection and processing. This keeps knowledge within the organisation and means that the core service does not depend on Big Tech or a chain of separate suppliers.
- In-house software development and functional expertise
- Own hosting in two Dutch data centres
- Own call centre and questionnaire programming
- Own scanning, processing and technical support
- Fully Dutch-owned
ResearchResearchers and project managers translate substantive questions into a workable approach.
SoftwareDevelopers build IT5 and custom solutions around the research process.
InfrastructureSystem administrators manage hosting, networks, security and continuity.
DeliveryQuestionnaire programmers, interviewers and data-processing specialists deliver the research in practice.
A distinctive tradition
The DESAN calendar is part of the organisation.
For many years, DESAN has sent its own calendar to business contacts around the turn of the year. The calendar connects staff, clients and developments in research and technology and has become a recognisable DESAN tradition for many contacts.
01
PersonalA tangible New Year greeting for clients and contacts.
02
SubstantiveEmployees and research themes feature every year.
03
Distinctly DESANTechnology, research and people are connected in a practical way.
Managing Partners
Research and technology are also connected in leadership.
The managing partners share responsibility for DESAN’s direction, research content and technical development.
What DESAN stands for
Professional, committed and practical to deliver.
Substantive
Technology is never an end in itself; it supports the research question and useful results.
Technical
In-house development enables complex, secure and innovative research applications.
Committed
Researchers, developers and delivery teams work directly together within the same project.
Controlled
ISO-certified processes, proprietary infrastructure and defined quality controls provide assurance.
Quality and responsibility
Professional research requires demonstrable control.
DESAN is certified to ISO 20252 and ISO 27001 and also holds an EcoVadis Bronze rating.
View quality & securityISO 20252Research processes
ISO 27001Information security
EcoVadisBronze rating
The NetherlandsOwnership, hosting and management
Get to know DESAN
Discover what the combination of research and technology can mean for your project.
Discuss your research question, technical challenge or need for delivery capacity with DESAN.