What we ask
- At least 18 years old
- At least senior general secondary education level or equivalent
- Good command of Dutch
- An enthusiastic and friendly attitude
- Persuasiveness and confident communication
- An accurate and professional working attitude
Working at DESAN
The ideal flexible part-time job: telephone interviewer in Amsterdam.
Are you curious, friendly and accurate? Contribute to research among consumers, businesses and organisations from the DESAN call centre. No sales—just meaningful conversations.
No telephone salesFour-hour shiftsPaid trainingFlexible availability
Continuously openYou can start immediately after the paid training.
€14 per hourgross all-inclusive for employees under 21
€17.50 per hourgross all-inclusive from age 21
4 hoursthe fixed length of a shift
1 week in advancesubmit your availability flexibly
Amsterdamwork at the office, close to Sloterdijk Station
What will you do?
You conduct telephone interviews for genuine research.
DESAN conducts telephone research among consumers, businesses and organisations throughout the Netherlands for a wide range of clients.
From the Amsterdam call centre, you contact respondents and guide them through a pre-programmed questionnaire. You listen carefully, ask questions accurately and encourage people to participate in a friendly manner.
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Consumers and businessesYou work on both business-to-consumer and business-to-business research.
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No salesYou do not sell anything and do not have to offer subscriptions or products.
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Socially relevantThe answers contribute to research for public and commercial organisations.
Who are we looking for?
Curious, friendly and persuasive.
Experience with telephone interviewing is helpful but not essential. It is more important that you communicate clearly, treat respondents with respect and are motivated to conduct high-quality interviews.
The role is particularly suitable for students looking for flexible part-time work. You work exclusively from the DESAN call centre, so guidance and support are always close at hand.
What we offer
- Varied and socially relevant work
- No telephone sales
- Paid in-house training
- Ongoing guidance and coaching
- Choice of a zero-hours or minimum–maximum-hours contract
- A pleasant and informal working atmosphere
- Opportunities to develop further
Flexible scheduling
A part-time job that fits well alongside your studies.
You submit your availability each week, after which DESAN schedules you for available four-hour shifts. You receive your schedule the week beforehand and can adapt your availability around lectures, exams and other commitments.
Four-hour shiftsManageable shifts that combine well with a day of study.
Daytime or eveningDepending on the research and the availability you provide.
Submit one week in advanceYou retain control over the times when you are available.
Always at the officeYou work from the call centre near Amsterdam Sloterdijk Station.
Pay and contract
Clear agreements in advance.
You are employed directly by DESAN and can choose between a zero-hours contract and a minimum–maximum hours contract. The stated amounts are gross all-inclusive hourly rates; no additional evening or other allowances apply.
Gross all-inclusive per hour worked.
Gross all-inclusive per hour worked.
Training and guidance
You start well prepared.
Before you start calling independently, DESAN provides paid in-house training. Previous experience is therefore not required.
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In-house trainingYou learn how to conduct an interview, work with the questionnaire and approach respondents professionally.
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Paid from the start of trainingThe time you spend on training is paid.
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Start immediatelyAfter the training, you can immediately start on your first research project.
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Coaching on the jobSupervisors remain available for questions, feedback and further development.
Applying
Briefly tell us why this part-time job suits you.
A detailed cover letter is not required. A short explanation and your CV are sufficient. The vacancy remains open because DESAN regularly recruits new interviewers.
Prefer to apply by email?Send your CV and a short explanation to:werken@desan.nl
Application form
Apply as a telephone interviewer.
Complete the form and attach your CV. Your details will be sent securely to DESAN and used only for this application.
Frequently asked questions
Practical information about the part-time job.
Do I need experience?
No. Experience with telephone interviews is an advantage but not required. DESAN provides paid in-house training.
Can I work from home?
No. The work is carried out from the DESAN call centre on Transformatorweg in Amsterdam.
How flexible is the schedule?
You submit your availability each week. Based on this, you are scheduled one week in advance for four-hour shifts.
Is this telephone sales?
No. You conduct interviews for research. You do not sell products, services or subscriptions.
What type of contract will I receive?
You will be employed directly by DESAN and can choose between a zero-hours contract or a minimum–maximum-hours contract.
Until when can I apply?
The vacancy remains continuously open. DESAN regularly recruits new telephone interviewers.