Case study · Thirteen regional public health services
Adult and Elderly Health Monitor
For the national Health Monitor, DESAN delivered a major share of paper production and processing for regional public health services.
652,630mail packs sent
70,419returned questionnaires processed
25questionnaire versions
13public health regions
Large volumes, many questionnaire variants and personal data demand a controlled production line in which every mailing and return is processed correctly.
DESAN's approach
Technology and delivery as one process.
- 01
Production of personalised letters, questionnaires and reply envelopes.
- 02
Automated enclosing with coded camera verification.
- 03
High-volume scanning with verification for continuity and capacity.
- 04
Controlled data delivery by public health region and questionnaire version.
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