Case study · Dutch Tax Administration
Dutch Tax Administration Tax Monitor
The Tax Monitor tracks how citizens and businesses think about taxation and how attitudes and behaviour develop over time.
2,628respondents in the study
4audiences compared
Annualcomparable trend measurement
A trend monitor must evolve while retaining comparability. Differences between audiences and years need careful interpretation.
DESAN's approach
Technology and delivery as one process.
- 01
Questionnaire management while preserving consistent trend questions.
- 02
Data collection among citizens and businesses.
- 03
Analysis of closed and open answers for each audience.
- 04
A clear annual report covering trends, differences and interpretation.
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