Case study · Municipality of Amsterdam
Oosterpark Amsterdam Visitor Survey
The Municipality of Amsterdam needs periodic insight into the use, appreciation and possible improvements of Oosterpark among visitors and nearby residents.
±150interviews per wave
±100online participants per wave
2 channelsface-to-face and online
A reliable picture requires interviews at different locations and times, supplemented by residents who are not reached during on-site fieldwork.
DESAN's approach
Technology and delivery as one process.
- 01
A fieldwork plan covering varied locations, days and time slots.
- 02
Face-to-face tablet interviews by trained interviewers.
- 03
An additional online questionnaire for nearby residents.
- 04
Combined analysis and comparison across survey waves.
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